Customer Relationships Matter
A well known fact is that it costs a business more to acquire new customers than it does to maintain them.
Cloudfortyseven specialise in optimising your customer relationship matters. Customer relationships come in many forms; clients, prospects, suppliers, vendors, contractors and employees. When a CRM system is used throughout an organisation, both sales and customer satisfaction are typically at least 17% better than when it is used in isolation.
We deliver a variety of services to help you grow your business, by improving productivity, creating visibility of the overall business and ultimately increasing profitability.
Company CRM Audit
You may or may not already be using a CRM system, but whether you are or not we can review how you currently manage your customer relationships and provide you with a summary report identifying the areas of improvement that will help you grow your business. Our 2-day audit comes with a substantial guarantee - if we don't identify potential improvements that can add value to your business, you don't need to pay us!
Experience shows that existing CRM users are typically not using the system to its fullest extent and can improve sales by 17%* and customer satisfaction by 27%*. Where a customer does not have a CRM system, then sales and customer satisfaction is typically significantly improved with the introduction of a new solution.
Our Audit covers;
- Management team review
- User review
- System review
- Management strategy review
- Summary report
Contracting Services
You may already have a functional CRM solution, but you need additional expertise and resource to help you develop the solution.
There is no limit to the services engagement, contract cloudfortyseven for as long as you feel necessary.
